Billing & Collections

Billing & Collections


The primary functions of our division are:

  • Establishing and disconnecting water service
  • Processing liens and releases
  • Processing title searches
  • Renewing and processing new applications for business tax receipts

Due Dates

All services are billed monthly, and are due upon receipt. All payments must be received in the Billing and Collection Division by 5:00 pm on the penalty date to avoid any late fees. The bill will become delinquent 20 days after the billing date. Additional charges may be assessed for late payments and disconnection and re-connection of services. A $5 or 5% late fee is assessed on unpaid balances not received by the due date printed on the bill.

Electronic Billing

Electronic bills are now available! Sign up today to receive your bill via email! You can sign up by contacting the Billing and Collection Division at (727) 853-1061 or you can emailopens in a new window us a request. Please be sure to include your full name, address, account number, and phone number in order for us to set up your email account.

Establishing Utility Service

To set up water and sewer services, fill out the New Customer Agreement and Security Deposit Interest Reporting form bring it to our office, along with a state ID, lease agreement, and/or settlement papers. For deposit information, please call (727) 853-1061. To disconnect services, please complete the Discontinuation of Water and Sewer Services form.

Title Search Request

To request a Title Search, complete the Title Search Request Form and email it  to, or you can bring it in to the Billing & Collections Office at 5919 Main Street, New Port Richey FL, 34652. A Customer Service representative will contact you for payment of the required $50.00 fee, and once the fee is paid, your title search will be emailed back to you within 72 hours.

The Southwest Florida Water Management District’s (District) Governing Board voted  to let all water shortage orders expire on July 31.
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