Billing & Collections

Billing & Collections


The primary functions of our division are:

  • Establishing and disconnecting water service
  • Processing liens and releases
  • Processing title searches

Due Dates

All services are billed monthly, and are due upon receipt. All payments must be received in the Billing and Collection Division by 5:00 pm on the penalty date to avoid any late fees. The bill will become delinquent 20 days after the billing date. Additional charges may be assessed for late payments and disconnection and re-connection of services. A $5 or 5% late fee is assessed on unpaid balances not received by the due date printed on the bill.

Establishing Utility Service

To set up water and sewer services, fill out the New Customer Agreement and Security Deposit Interest Reporting Form, bring it to our office, along with a state ID, lease agreement, and/or settlement papers. For your convenience, you may email the required information to and a Customer Service Representative will contact you to collect the Security Deposit. For more information, please call (727) 853-1061. To disconnect services, please complete the Discontinuation of Water and Sewer Services form.

Title Search Request

To request a Title Search, complete the Title Search Request Form and email it  to, or you can bring it in to the Billing & Collections Office at 5919 Main Street, New Port Richey FL, 34652. A Customer Service representative will contact you for payment of the required $50.00 fee, and once the fee is paid, your title search will be emailed back to you within 72 hours.

Stormwater Rates & FAQs
Streetlight Rates & FAQs

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