FAQ’s (Library)

FAQ’s (Library)

Frequently Asked Questions

 

 

How do I get my NPR Public Library card?
Members 18 years and over need to provide a valid government issued photo ID. You may bring a recent piece of mail that has your name and current address on it. If you do not have one, please see a library staff member for accepted alternatives, or call 727-853-1279.

Members under 18 must have a parent or legal guardian present to accept legal responsibility for the card use. The responsible parent or legal guardian must either already have a New Port Richey Public Library (NPR Library) card or obtain one.

How much does a library card cost?
All Pasco County residents, along with those who pay property taxes to the city of New Port Richey, local government employees, and members of libraries who have a reciprocal borrowing agreement with your NPR Public Library may be issued a card at no charge.

May I use my Pasco County library card at the NPR Public Library?
Your NPR Public Library is an independent library and issues its own library card to you. However, we honor your county card for the issuance of one of ours. You may also request that your NPR Library add its barcode to your existing library card in lieu of carrying an additional card in your wallet.

Is there a limit to the number of items I can borrow?
You may check out up to five DVDs at a time, up to two video games at a time, and one mobile hotspot at a time. There are no other item limits.

How long may I keep an item?
You may keep DVDs, video games, mobile hotspots and New Books for two weeks (14 days). You may keep all other items for four weeks (28 days).

May I renew an item?
New Books, mobile hotspots and DVDs may be renewed one time. All other materials may be renewed twice. Items will not be renewed if someone else has requested them. You may renew items by calling the library at (727) 853-1279, emailing nprlibrary@nprlibrary.org or logging into your account at www.nprlibrary.org.

How may I request an item that is currently checked out?
You may request that an item be held for you. Place a hold request in person at the Member Support desk, over the phone (727) 853-1279 or by logging into your account at www.nprlibrary.org. Your NPR Public Library staff will contact you when the item is available.  We then hold it at the Member Support desk for seven days.

May someone else pick up an item for me?
Anyone who is listed as an authorized user on your account may pick up items for you. In order to add an authorized user to your account, please speak with a library staff member.

What if I return an item late, damage an item or lose an item?
When you receive your NPR Public Library card, you take responsibility for the materials that we share. You also agree to pay any charges due to late, damaged or lost materials. DVDs, video games, mobile hotspots and Interlibrary Loan (ILL) materials are assessed a late charge of $1 per day. All other items are assessed a late charge of $0.25 per day. The maximum late charge for any item is $5.

Members are also assessed a replacement charge for their lost items, and may be charged a repair charge for damaged items. This can range from $5 for an item that can be repaired in-house to a replacement charge (list price) for the cost of the item, plus $5 for library processing.

What should I do if I lose my library card?
Please notify the library immediately. Until you have alerted us that the card is lost, you are responsible for the materials borrowed with your NPR Public Library card. Your first replacement library card will be issued for a $1 charge. Subsequent replacement cards cost $3. As an alternative, you may check out library materials without your library card; just show your valid government-issued photo ID.

May I return items borrowed from a Pasco County library to the NPR Public Library, and vice versa?
Yes, your NPR Public Library has an agreement with the Pasco County libraries. Return items borrowed from your NPR Public Library to any Pasco County library, and they will send the items to us by courier. Please allow 2-3 weeks for receipt of the item. Note: the items will remain checked out on your account until we receive them. Once we receive your items, we check them in using the "date received" by the Pasco County library.

Return Pasco County library items to your NPR Public Library, and we will send the items by courier to their home library and include a slip with your return date. Allow 2-3 weeks for receipt of the item by the Pasco County library.

The only items that cannot be returned to other Pasco County libraries are items that your NPR Public Library has obtained for you via an inter-library loan (ILL) from other libraries, including ILL items from the Pasco County system. All ILL items must be returned to the NPR Public Library.

Does my NPR Public Library offer internet access to the public?
Yes, Internet access is available to the community through public computers. NPR Library card owners receive two free hour of internet access daily. You may request extra time for $1 per hour, if a computer is available. If you do not have an NPR Library card or your own Wi-Fi compatible device, you may use a guest computer for 15 minutes at no charge or purchase a one-hour visitor's pass for $1. Your NPR Library also provides free Wi-Fi service both inside and outside on library grounds.

If you are conducting a job search, doing school work or accessing e-government services, you may request access to your NPR Public Library Computer Lab for up to two hours per day at no charge.

Laptops are also available to borrow for use inside the library for two hours at a time.

How do I get on the computer?
Enter your user ID (the barcode on the back of your NPR Public Library card) and your PIN number (your four digit birth year).  You may also freely access Wi-Fi by connecting to NPRlibrary-public.

May I let a family member use my library card to get on the computer?
Only you are authorized to use your library card to access the public computers. Each individual must have their own library card to access the computers. Unauthorized use will result in a block placed upon the library card.

Does my NPR Public Library have computer classes?
The library offers computer classes at various times. Please contact us to determine if classes are currently being offered.

How much does it cost to...
-print from the computer     $0.15/pg for black and white, $0.50/page for color
-make copies                      $0.15/pg for black and white, $0.50/page for color
-send/receive a fax              $1/page (via self-service fax machine)
-buy a flash drive                $10
-scan to a USB                    No charge

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