Network Administrator

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Position Description

DEPARTMENT: City Manager – Technology Solutions

REPORTS TO:  Technology Solutions Director

CLASSIFICATION STATUS: Full Time, Exempt

SALARY: Anticipated Hiring Range $61,774 – $74,128 annually DOQ and Experience

 

MAJOR FUNCTION:

Plans, designs, acquires, installs, and maintains the city’s technology infrastructure including server and pc hardware, SAN and NAS systems, operating systems, communication hardware, email, and the audio-visual system.  This comprehensive role involves overseeing and enhancing the network infrastructure and security posture.  As a key member of the TS team, the individual in this position is responsible for the implementation and management of network and security solutions that protect the organization’s information assets.

 

ESSENTIAL FUNCTIONS:

The list of essential functions, as outlined herein, is intended to be representative of the major tasks performed within this classification.   It is not necessarily descriptive of any one position in the class.  The omission of an essential function does not preclude management from assigning duties not listed herein if such duties are a logical assignment to the position.  Specific tasks on a day-to-day basis will reflect the overall areas of expertise for this position.
  • Designs, implements, and maintains computer systems and network infrastructure.
  • Manages servers, networks, and security protocols, including firewall configuration, network routing, and VPN access.
  • Performs routine maintenance and upgrades on servers, software, and hardware.
  • Monitors and troubleshoots network performance issues and works with the team to resolve problems quickly.
  • Ensures the security and integrity of the network and data through the implementation of security protocols, backups, and disaster recovery plans.
  • Creates and maintains system and network documentation, including user manuals and technical procedures.
  • Provides technical support and training to end-users on hardware, software, and network issues.
  • Collaborates with other IT professionals to develop and implement technology strategies that align with business goals.
  • Manages Active Directory, Exchange, and other server applications.
  • Manages virtualization technologies such as VMware or Hyper-V.
  • Manages and monitors backup of servers and data.
  • Manages and monitors the storage infrastructure.
  • Manages the network infrastructure, including switches and routers.
  • Monitors and manages network security.
  • Develops network installations. Monitors and evaluates networks performance, forecasts growth and capacity planning for networks, computer systems and includes LAN/WAN systems, servers, computers, communication systems and distributed processing systems.
  • Performs maintenance, configuration, and repair on system hardware including virtual servers and devices, servers and server clusters, SAN and NAS systems, PC’s and attached peripherals, switches, routers, and firewalls.
  • Administers the Microsoft Server and Exchange environments, including file shares and user accounts.
  • Prepares and maintains network records and documentation.
  • Provides leadership, direction, and support to other staff in matters pertaining to network issues and related user issues.
  • Manages system and data backup and retrieval using backup software, disk-2-tape, disk-2-disk, and other backup devices as necessary.  Reviews backup logs, troubleshoots, and resolves problems involving server backups.
  • Coordinates schedules for maintenance, backups, and installations with other departments to minimize downtime and system impact to users.
  • Reviews procedures and documentation keeping them current with system levels.
  • Provides technical support to users for networked systems and software.
  • Consults with departments on hardware and software needs.
  • Researches new technology and possible new services for users and staff.  Evaluates existing and proposed systems for consolidation where possible.
  • Develops project proposals for implementation of new technology and services, upgrades and enhancements to existing systems, and other major changes to the systems.  Proposals will include time, schedules, equipment, and costs.
  • Updates and maintains system inventories, including hardware and software.
  • Performs other duties as assigned.

 

MINIMUM QUALIFICATIONS:

Knowledge, Skills, and Abilities:

  • Excellent communications skills (verbal and written).
  • Knowledge of Wireless Networking.
  • Skilled and proficient in Microsoft Office (recent versions).
  • Extensive knowledge of Microsoft Windows O/S, Server and Exchange Server (recent versions).
  • Knowledge of Network Protocols, in particular TCP/IP.
  • Extensive knowledge of DNS, Active Directory and Domain Controllers.
  • Working knowledge of Backup software (BackupExec is preferred).
  • Knowledge of Dell hardware and systems including servers, PC, SAN and NAS, or their equivalent.
  • Comprehensive knowledge of information systems infrastructure, capabilities, and limits.
  • Knowledge of Network Cabling, Server Installation, and Installation of other technology equipment.
  • Ability to multi-task successfully.
  • Ability to function in a high stress environment as the result of system failure(s), deadline requirements and rapidly changing priorities.
  • Ability to interact with constitutional officers; the citizenry; other elected officials, government agencies and their representatives; as well as corporate officers and entities with tact and respect.

 

TRAINING, CERTIFICATIONS, AND EXPERIENCE:

Bachelor’s degree in Computer Science, Information Technology or Cybersecurity strongly preferred. A minimum of two to four years of experience in the field of Information Technology, including network and systems administration.  Cybersecurity training, experience and professional certification preferred.  Should possess Microsoft Certification such as MCP, MCSA, MCSE, A+, Net+, etc.

 

SPECIAL REQUIREMENTS:

  • Must possess a valid Florida driver’s license.
  • Must maintain a valid personal telephone/cell phone number.
  • May be required to work overtime, or alternate hours, as necessary for the efficient operation of the department.
  • The ability to operate a motor vehicle to conduct site visits, pick up or deliver computer components, or perform other work activities.
  • This position is to be considered “essential personnel” and is required to report to duty for emergency situations such as floods, hurricanes, tornadoes, sinkholes, water/sewer breaks and other crises to provide for public safety.
  • Every New Port Richey employee is required to fill out a Disaster Response Survey and is subject to being required to report to work during a declared disaster.
  • This position is part of an on-call rotation and is required to carry a city issued cell phone.

 

PHYSICAL DEMANDS:

Physical Ability:

Tasks require the ability to exert very moderate physical effort in light work, typically involving some combination of stooping, kneeling, crouching and crawling, and which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (12-20 pounds).  Tasks may occasionally involve the lifting, carrying, pushing and/or pulling of moderately heavy objects and materials (20-50 pounds).  The employee must also have the ability to stand and sit for periods longer than 30 minutes but not to exceed four hours consecutively, and the ability to climb stairs and ladders occasionally.

 Sensory Requirements:

The job requires normal visual acuity and field of vision, hearing, speaking, the ability to perceive and discriminate colors or shades of colors, sense of smell, depth perception and texture perception.  Some tasks require the ability to perceive and discriminate sounds, visual cues or signals.  Employee must also have the ability to print and draw letters, numbers, words, characters and symbols which are legible and understood by others.

Environmental Factors:

Performance of essential functions may require exposure to adverse environmental conditions, such as dust, odors, machinery, electric currents, bright/dim light, or traffic hazards.  The noise level in the work environment is usually moderate.

 

WORK ENVIRONMENT:

Work is performed in typical office conditions in all city buildings.  Duties may occasionally require work in small or confined spaces, unconditioned air and inclement weather.

Applications can be emailed to HR@cityofnewportrichey.org, faxed to 727-853-1043 or sent/dropped off to 5919 Main St, New Port Richey, FL 34652.  EOE/DFWP

The City of New Port Richey is an Equal Opportunity Employer. In compliance with Equal Employment Opportunity guidelines and the Americans with Disabilities Act, the City of New Port Richey provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.