Information Specialist II - Programming Specialist

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Position Description

DEPARTMENT: Library

REPORTS TO: Librarian II, Youth Education Librarian

CLASSIFICATION STATUS: Full time, Non-exempt

SALARY: $15.94 hourly

 

MAJOR FUNCTION:

This library professional is responsible for developing, planning, and presenting cultural and informational library programming for adults; assisting the Youth Education Librarian with programming for teens and on occasion, children; and overseeing the library’s volunteer program by coordinating recruitment, selection, training and supervision of volunteers for literacy tutors, technology instruction and computer training, and other library initiatives.

In addition to creating lifelong learning opportunities by fostering relationships and co-creating programs with partnering organizations and institutions, this staff person provides friendly service to all while performing circulation tasks at the membership desk and assisting members in the use of the Library, its materials, services, and e-resources.  Applicants must be energetic, creative, self-motivated and have excellent organizational skills.  The successful applicant must be able to handle multiple tasks and deadlines effectively while carrying out the Library’s Mission and Vision Statements, Strategic Plan Objectives, and Customer Service Goals.   Event planning and customer service experience is a plus.

ESSENTIAL FUNCTIONS: 

The list of essential functions, as outlined herein, is intended to be representative of the major tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such duties are a logical assignment to the position. Specific tasks on a day-to-day basis will reflect the overall areas of expertise for this position.

  • Designs, plans, and presents engaging programming targeting the interests of adults.
  • Assists the Library’s programming efforts for youth events and educational initiatives.
  • Designs, plans and implements events to support targeted outreach and the Strategic Plan’s goals.
  • Builds strategic community engagement by planning, creating and implementing programs and outreach events for adults as well as developing the library’s volunteer program.
  • Assists with development of social media content in coordination.
  • Plans development and communication of Library programming and accomplishments and initiatives.
  • Represents the Library at business and community meetings; conducts tours and makes presentations.
  • Oversees the library’s volunteer program.  Selects, trains and assigns volunteers performing related work.
  • Maintains professional development by attending workshops, seminars and conferences.
  • Assists with grant research, grant writing, implementation of grant supported initiative, and reporting.
  • Works flexible hours including nights and weekends and attends staff meetings and training as required.
  • Participates in library and city projects, committees and activities as assigned.
  • Collaborates with Library Staff, local organizations and businesses, clubs, and schools to develop in-person and online classes, workshops, special events, and programs.
  • Utilize user engagement surveys to further identify the specific needs and interests of library members and create programming strategies for meeting these interests.
  • Work with Marketing and Outreach Coordinator and Library Administration Team to assess community needs, develop creative programming, and plan promotions that will drive user engagement through the implementation of compelling programming.
  • Contribute to library membership services as needed, including providing stellar customer service when helping members use Library resources and services.
  • Assists members with transactions, including cash handling, checking in and out resources, working with library equipment, processing holds, issuing library cards, reserving materials and meeting rooms, and general directional and reference inquiries.
  • Connects members to services and resources through displays, word-of-mouth marketing, technology and basic reference assistance, and classes/events.
  • Maintains support documents for library attendance and
  • Maintains confidentiality of library patron
  • Performs other duties as assigned, including membership desk coverage and work in other functional areas.

MINIMUM QUALIFICATIONS:

Knowledge, Skills, and Abilities: 

  • Pleasant, outgoing personality that likes responding to and taking care of
  • Enthusiastic self-starter with the ability to perform duties with moderate
  • Follows established procedures and deadlines while demonstrating a positive attitude in all situations with members and library peers.
  • Ability to use Audio-visual and office equipment, technology, and library automation
  • Ability to maintain accurate records and produce detailed reports.
  • Ability to identify recreational ad informational needs of adults in the community.
  • Knowledge of current and emerging trends in library programming.
  • Knowledge of fiscal planning and contract development and management.
  • Excellent written communications and public speaking with both large and small groups.
  • Skill in planning and organizing.
  • Skill in handling multiple activities to prioritize and work effectively within a team model.
  • Ability to follow written and verbal directions and implement Library systems and
  • Ability to be accurate and efficient in the performance of assigned duties.
  • Ability to provide high-level customer service and interactions to people of diverse backgrounds.
  • Ability to maintain good working relationships with City employees and the public.

TRAINING, CERTIFICATIONS, AND EXPERIENCE: 

High school diploma or GED. One year library or equivalent in quality customer service experience. Event planning experience is preferred. Must meet FEMA requirement for NIMS certification.

SPECIAL REQUIREMENTS: 

Must be able to work nights and weekends. Meet FEMA requirement for NIMS certification. Possess a valid Florida driver’s license. Every New Port Richey employee is required to fill out a Disaster Response Survey and is subject to being required to report to work during a declared disaster.

PHYSICAL DEMANDS: 

Physical Ability:

 Requires sedentary work that involves walking or standing some of the time and routine keyboard operations. The job risks exposure to no significant environmental hazards. The job requires normal visual acuity and field of vision, hearing, speaking, color perception, sense of smell, depth and texture perception. Ability to stand and sit for periods longer than 30 minutes but not to exceed four hours consecutively. Ability to climb stairs and ladders occasionally. Ability to reach, bend, stoop, and lift to access Library areas and materials.  Ability to move a fully loaded book truck and lift, push, and pull equipment, furnishings, and supplies weighing up to 25 pounds as necessary to set up programs.

Sensory Requirements:

 Ability to hear, speak and understand conversations in English in various tones of voice. Adept at listening to and understanding others from a variety of cultural backgrounds. Ability to see, read, and comprehend letters, numbers, words, characters or symbols, which are both large and small. Ability to print draw letters, numbers, words, characters and symbols which are legible and understood by others. Ability to learn complex tasks and remember how to complete tasks without assistance once trained.

WORK ENVIRONMENT:

 Administrative and other work is performed under typical office conditions and in every room of the Library where operations are conducted. The noise level in the work environment is usually (moderate but may be noisy in open locations and programming areas.) By the very nature of public libraries, it is very busy, with shifting demands from the varied public. Ability to deal with stress related to routine deadlines and occupational problems, which demand immediate attention. Necessity to multi-task successfully. Ability to accept decisions made by others that may be in opposition of own views.

Applications can be emailed to cliverd@cityofnewportrichey.org, faxed to 727-853-1043 or sent/dropped off to 5919 Main St., New Port Richey, FL 34652  EOE/DFWP

The City of New Port Richey is an Equal Opportunity Employer. In compliance with Equal Employment Opportunity guidelines and the Americans with Disabilities Act, the City of New Port Richey provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.