Utilities / Billing & Collections

How do I make a utility payment?

View the payment methods webpage for information.

How do I set up utility service?

Complete the applicable forms listed online and return the forms to our office either by faxing them to (727) 853-1245 or coming into our office located at:
5919 Main St.
New Port Richey, FL 34652

How long does it take for a water meter to be installed?

After the tenant or resident has filled out all of the forms and paid any deposits at the Billing & Collections Office, there is a minimum of 3-5 Business days. The office may be reached at (727) 853-1061 from 7:30 AM – 5:00 PM, M-F. Please call the office to confirm hours of operation for that day.

How can I check on the status of my account?

You may check your account online through your email, if you have signed up for electronic billing, or by calling the Billing and Collections Department at (727) 853-1061.

How do I request a Title Search?

To request a Title Search, complete the Title Search Request Form and email it to titlesearch@cityofnewportrichey.org, or you can bring it in to the Billing & Collections Office at 5919 Main Street, New Port Richey FL, 34652. A Customer Service representative will contact you for payment of the required $50.00 fee, and when the fee is paid, your title search will be emailed back to you within 72 hours. Title Search Request Form